Friday 11 September 2015

Do You Need a Telephone System Maintenance Contract?


The vast majority of businesses would agree that their telephone system is a critical aspect of their business. A system failure can cause devastating financial loss, internal chaos and long-term damage to your reputation. Despite the risks, some businesses are deterred by the ongoing cost of a telephone system maintenance contract. However, a maintenance contract can turn out to be an extremely wise investment that saves you a fortune over the long term.
With a telephone system maintenance contract, you will pay a fixed monthly cost that can be anything from just a few pounds per month depending on the scale of your operations, the systems you are using and the level of cover you require. It essentially acts as a kind of insurance, to protect your communications in the event of a system failure. Most businesses stand to lose a significant amount of money if their system fails, through loss of business, wasted staff hours and the cost of repairs or replacement. A maintenance contract is, therefore, an economical investment for the vast majority of businesses.
If you don’t have a maintenance contract, you will have to pay a fee for an emergency engineer when your system fails. The call-out charge alone could run into hundreds of pounds before any costs for replacement parts or equipment. On top of this, downtime can be prolonged as a result of difficulties finding an appropriate engineer who is available to do the job immediately. A maintenance contract provides you with assurance of a same-day engineer onsite within a few hours. Because your provider will know your systems, they will be able to provide you with an appropriate specialist to resolve the issue. You can also benefit from remote assistance, where appropriate, to get your systems up and running in the shortest possible time.
You will also benefit from ongoing maintenance and support year-round, with regular system and software updates. This helps to improve the performance of your equipment and reduces the chance of a major system failure from occurring. A maintenance contract also makes business sense as a smart option for financial predictability. Rather than having periods of no cost followed by periods of high cost, paying a regular amount each month can make budget planning much simpler.
At Midland Networks, we offer a full range of maintenance and support services. Our telephone system maintenance contracts start from as little as a few pounds per month, and we have a range of packages to suit the diverse needs of different businesses. If you are interested in protecting your vital communications systems with a maintenance contract, contact us today on 0800 849 8585. 

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