NEC Telephone System Support

As a world-leading communications brand, NEC has been delivering cutting-edge solutions to businesses for many years. NEC telephone systems are a popular choice amongst businesses of all sizes because they are scalable, powerful and cost-effective. If your business depends on an NEC telephone system, old or new, then you can benefit from our NEC telephone system support. At Midland Networks, we specialise in NEC telephone systems. Our engineers are fully trained and approved to supply, install, maintain and support the full range of NEC telephone systems.

Our NEC telephone system support services are designed to provide you with all the technical assistance you need to keep your telephone system in great working order. We offer ongoing maintenance and support contracts at highly competitive prices, as well as pay-as-you-go support services.

NEC telephone system maintenance and support contracts

With an NEC telephone system maintenance and support contract you get great value for money. Regular maintenance is essential in order to keep your NEC telephone system in the best possible condition. It can also help to extend the life of your system, saving you money over the long term. We will carry out regular system updates to ensure that your system is always running at optimum performance. You will also have access to expert engineers for both on-site and remote support. Many issues can be resolved quickly and easily with remote support, making it a convenient time-saving service to minimise downtime.

When you have an NEC telephone system support contract with us, you benefit from our same-day emergency engineer service as standard. This will save you a substantial amount of money, should you experience a major fault with your NEC telephone system. We can have an emergency engineer visit you on-site within four working hours to diagnose and repair the fault. We have many parts already in stock, to ensure that we can repair the fault in the shortest possible time because we understand that downtime can be extremely costly. As a support customer, you won’t have to pay the usual call-out charge or the cost of any repairs that need to be done.

Our NEC telephone system support contracts start from as little as a few pounds per month. You will pay a regular fixed monthly fee, which will depend on the size of your business, the system you are using and the level of cover that you require. Having regular payments for all-inclusive maintenance and support work makes it easy to plan your finances, as you won’t have unpredictable costs when things go wrong.

Pay-as-you-go NEC telephone system support

Sometimes business overlook a maintenance and support contract. Perhaps they are deterred by the ongoing cost or maybe they simply don’t get round to it before something goes wrong. If you are not currently a support contract customer with us, you can still benefit from our NEC telephone system support services on a pay-as-you-go basis. We can provide both on-site and remote support, depending on your needs.

If you have experienced a major fault with your NEC telephone system, we can provide a same-day emergency engineer on-site within four working hours. Non-support contract customers will be charged a call out fee + hourly rate + VAT for this service, as well as the cost of any parts and repairs that are needed.

As experts in NEC telephone systems, we have an in-depth knowledge of all NEC systems old and new. This makes us the ideal option for your NEC telephone system support. If you would like more information about any of our NEC telephone system support services, contact Midland Networks today on 0800 849 8585.