Office Phone Systems

Over the years, office phone systems have evolved significantly. These days, there is more choice available than ever before and modern office phone systems offer a wide range of business benefits that go far beyond simply making and receiving phone calls. There are office phone systems to suit the diverse needs of businesses of all sizes and all sectors. If you’re looking for an office phone system, Midland Networks can help you to find the perfect solution for your business.

Small business office phone systems

If you run a small business then you probably have much less capital to invest in expensive hardware than your larger competitors. Despite this, you will still want an office phone system that offers great features and provides the tools that you need to compete with larger companies. Midland Networks has a range of solutions that will provide powerful communications and advanced features, without compromising your budget. You can benefit from a phone system that is fully scalable, so it will be able to meet the needs of your growing business now and in the future. The team at Midland Networks always goes the extra mile to make sure that small businesses have the communications equipment they need to compete with larger companies. That’s why they offer a range of options to help you spread the cost of your office phone system, including leasing, finance and hosted telephony.

Medium to large business office phone systems

If you run a medium or large business, it is likely that you will have greater demands from your communications than small businesses, whilst still being keen to keep costs down. The team at Midland Networks will go the extra mile to understand the specific needs of your business, so that they can tailor integrated solutions designed to help you meet the unique challenges of running a larger business. Midland Networks can help you to streamline your entire communications, by delivering solutions capable of integrating mobile workers and offices across multiple sites.

Hosted telephone systems

Have you ever considered a hosted phone system? Midland Networks offer fully hosted cloud-based office phone systems, which deliver high-end technology for much less than it costs to run an equivalent on-premises phone system. Your phone system will be hosted remotely by Midland Networks who will house all of the equipment, provide ongoing support and carry out regular maintenance. If you choose to switch to hosted telephony with Midland Networks, there will be no upfront costs to pay. You will pay a service charge which includes the hosting of your phone system, system updates, ongoing maintenance and support and regular upgrades. Cloud phone systems bring many business benefits including much cheaper call rates and lots of advanced features. Midland Networks even offers a free 30 day trial of hosted telephony, for businesses that are unsure about making the switch. If you decide that it’s not right for your business then you can simply return it after 30 days, as there’s no obligation to buy.

Products and services to compliment your office phone system

Midland Networks offers a full range of communications equipment and services. Call management software is the perfect accompaniment to your office phone system, which can help you to run your contact centre much more efficiently. It allows you to monitor all call activity and keep records of missed calls, call duration and caller waiting times. Having this information allows you to make improvements, where necessary, and deliver better staff training.

You can also benefit from maintenance and support of your office phone system at highly competitive prices. Midland Networks’ maintenance contracts include regular system maintenance, system updates, up to 24/7 support and emergency engineers when needed, making it an excellent value for money investment.

For more information about office phone systems, give Midland Networks a call on 0800 849 8585.